Today, I want to mention a topic that I have noticed time and again as a clear deficit in the thinking of leaders, but which is hardly ever mentioned: the confusion of results with measures.
One example: Whenever someone says that he/she does not need training or consulting, he/she thinks in terms of measures. If someone wants to carry out a "strategy offsite," it is about measures. Budgeting new headcounts is also a measure.
Of course, measures have to be implemented to achieve results. But all too often the measures have a life of their own that is decoupled from the possible results: Training is carried out because it is budgeted, not because you want to achieve concrete results. The annual strategy meeting is a tradition, regardless of the need to create a new strategy. And so on.
Top leaders think the other way around and are therefore much more successful. They first discuss the results and then the possible measures.
As I said, these are not nuances but big differences between mediocrity and top performance. The latter think and act in terms of results, not measures.
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